Copa Airlines PEI Terminal – Matecana International Airport

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By starting early and being proactive in gathering all the necessary information regarding the flight and the airline that is conducting it, you can simplify and ease the process of preparing for a flight. The first stage in providing a flight plan for the passenger to board is providing information, which is crucial. For the convenience of travelers and/or passengers looking for references and/or guidance to get ready for an impending flight or plan a future flight with Copa Airlines that would depart from or arrive at Copa Airlines PEI Terminal – Matecana International Airport, a number of resources focused on the Copa Airlines PEI Terminal-Matecana International Airport have been made available below. 

Airport NameMatecana International Airport
TerminalTerminal 2
Copa Airlines PEI Arrivals TerminalTerminal 2
Copa Airlines PEI Departures TerminalTerminal 2
Airport CodePEI
PEI Airport AddressPereira, Risaralda, Colombia
Copa Airlines IATA CodeCM
Copa Airlines ICAO CodeCMP
Copa Airlines Ticket Counter Hours24 hours a Day
CountryColombia
CityRisaralda
Copa Airlines Official Websitewww.copaair.com
YouTubewww.youtube.com/user/copaairlines
Twittertwitter.com/CopaAirlines
Facebook www.facebook.com/copaairlines
Instagram www.instagram.com/copaairlines
Copa Airlines PEI Contact Number+57 63148151

Designated Terminal for Copa Airlines Departure at Matecana International Airport

Terminal 2, at Matecana International Airport, is the designated terminal for Copa Airlines departures. Travelers flying with Copa Airlines out of Matecana International Airport will go to Terminal 2 to check in, register their luggage, and board the aircraft.

With self-service kiosks, a Copa Club lounge for qualifying travelers, and passenger and luggage check-in desks, Copa Airlines PEI Terminal 2 at the airport boasts a contemporary and roomy infrastructure. By increasing its ability to handle travelers and flights, this terminal extension helps Copa Airlines offer travelers leaving Pereira, Colombia, a smooth and effective travel experience.

Designated Terminal for Copa Airlines Arrival at Matecana International Airport

Terminal 2 at Matecana International Airport is the terminal that Copa Airlines is expected to arrive at. In addition to the arrival port for Cop Airlines, the airport even anticipate public transportation that eliminates the spending time on travel for travelers and enables them to continue the excursion. In addition, the airport offers plenty of duty-free shopping, flexible travel itineraries, and an above 90% timely arrival rate.

Service that Copa Airlines Features at PEI Terminal—Matecana International Airport

Copa Airlines offers the following services at PEI Terminal—Matecana International Airport: ticket cancellation and reservation; pet-friendly policy; baggage allowance; ticket updates; lost and found desk; special assistance; priority check-in; and efficient online booking. 

Travelers using Copa Airlines can take advantage of expedited check-in procedures, avoid standing in line, enjoy a range of facilities, and effectively manage their reservations via online channels.

Check-in Counter

Copa Airlines Matecana International Airport is where Copa Airlines provides check-in services. Between 24 hours and an hour before the departure of their flight, travelers can utilize the Web Check-in service to check in whenever it is convenient for them from home or the office.

In order to check their bags, travelers must arrive at the check-in counter ninety minutes before the flight departs. 

Passengers must produce their documentation at the boarding gate thirty minutes before departure for domestic flights, and arrive at the boarding gate forty-five minutes before departure for international flights without checked bags. 

Ticket Cancellation

Travelers must fill out a refund request form at Matecana International Airport in order to cancel a Copa Airlines ticket. In the event that a traveler bought their airline ticket directly from Copa Airlines via their website, mobile application, call center, sales office, or airport, they will need to complete the Refund Request form online.

Air Ticketing 

People believe in face-to-face ticket purchase for Copa Airlines travel can prefer the ticket counter at Copa Airlines PEI Terminal—Matecana International Airport. If travelers would rather make their own reservations, they can buy tickets directly from airline employees at Matecana International Airport through sales offices or counters operated by Copa Airlines.

Seat Selection

Travelers at Matecana International Airport can choose their own seat with Copa Airlines. When making a reservation, passengers have the option to select their seat or make changes at the airport check-in counter, on the airline’s website, or via a mobile application. Depending on availability and the fare class chosen, travelers can select their favorite configurations for seating, such as window, aisle, or extra legroom seats.

Services Built-in at Copa Airlines PEI Terminal

The Copa Airlines PEI Terminal provides a range of amenities for travelers. These facilities include standard waiting areas, restrooms, shops, eateries, cafés, free WiFi online, a device charging station, and an Avianca-run VIP lounge. The terminal further includes duty-free shopping, boarding gates at Terminals 1 and 2, and a new freight terminal in addition to security access. 

The airport is undergoing renovations with plans for a brand-new terminal building in order to improve user security, comfort, and aviation safety. Additionally, passengers have easy access to public transportation, which includes conventional bus service, taxi services, and a Megabus station that is reserved for bus rapid transit. 

VIP Lounge

There is a VIP lounge run by Avianca at Copa Airlines Matecana International Airport (PEI) in Pereira, Colombia. It’s next to gate two on the second floor. Aerocivil is in charge of operations, however the city of Pereira owns and operates the airport. Before their flights, travelers can unwind and work in comfort in the VIP lounge.

Eateries

There are various dining options for travelers at Matecana International Airport. Restaurante Matecana (5 people), Panditas, La Ruana Aeropuerto, Subway Matecana, Frisby Aeropuerto Matecana, ALIGOURMET PEREIRA, Rica Lechona Tolimense – Aeropuerto Internacional Matecana, and Helena Gourmet are a few of the dining establishments.

Cafes

There are multiple cafés accessible for travelers at Copa Airlines PEI Terminal. Lote Parqueadero, Pereira, Risaralda, Aeropuerto Matecana, Colombia, is where you can get passport coffee. Aeropuerto Matecana Dunkin’ Donuts is situated at 57, Pereira, Risaralda, Colombia. The airport is home to Súper Volare Cafeteria, which has received 4.4 out of 5 ratings. 

Furthermore, there is a café open for departures from abroad; nevertheless, it should be mentioned that there is only one café open for departures from abroad.

Duty-Free Shopping

Copa Airlines PEI Terminal in Pereira, Colombia, offers duty-free shopping. With plans to improve both the arrivals and departures of duty-free stores, 3Sixty Duty Free & More has signed a five-year contract for duty-free services at the airport. 

In line with 3Sixty’s dedication to quality and innovation in both major hubs and smaller rural airports, this partnership seeks to innovate and enhance service delivery to the airport. The updated duty-free shops will make use of 3Sixty’s omnichannel retail system, giving customers a selection of goods to choose from while passing through the airport.

Device Charging Stations

There isn’t a designated gadget charging station at Matecana International Airport. Nonetheless, travelers can utilize the airport’s eateries and cafés to use and charge their own gadgets. Passengers can charge their smartphones at two restaurants, for example, Súper Volare Cafeteria and Dunkin’ Donuts Aeropuerto Matecana, while they eat and drink. Passengers can also use the free Wi-Fi available around the airport to charge their gadgets at these places. 

Standard Waiting Areas

There are three waiting areas at Matecana International Airport: one for international travel and two for domestic travel. Each of the domestic waiting rooms can accommodate roughly 135 persons. The airport also provides conventional facilities like secure and fairly priced regulated taxis, as well as Wi-Fi access to the Internet from practically wherever. Travelers can take a taxi from the airport to the bus terminal. Several bus companies offer regular services to locations across the nation. 

Public Transportation

The Copa Airlines Matecana International Airport provides travelers with a range of options for ground transportation. These include several bus companies with regular routes to locations across the nation, as well as regulated taxis that are inexpensive and safe. To get to the bus terminal from the airport, passengers can hail a taxi. Uber also provides airport transportation services at Matecana International Airport, enabling users to hail a ride right from the app and get moving. There may also be signage at the airport for rideshare pickups.

ATMs

There are ATMs at Matecana International Airport that are accessible to travelers. Located on the second level close to gate 2, the airport features an ATM operated by Banco de Bogotá. There are ATMs at Matecana International Airport that are accessible to travelers. Located on the second level close to gate 2, the airport features an ATM operated by Banco de Bogotá.

Parking Stations

Passengers at Copa Airlines PEI Terminal have access to multiple parking alternatives. In addition to 150 parking spots, the airport can accommodate about 70 taxis. Parking facilities at the airport are close to the terminal building, making it simple for travelers to walk there. 

Illegal Things to Avoid at Matecana International Airport

Preventing illicit activity at Matecana International Airport is crucial. A few things to be clear of are as follows:

  1. Possession of Illegal Substances: Possession or transportation of illicit materials, such as drugs or contraband, via airports is prohibited. 
  2. Carrying Weapons: It is strictly forbidden to carry firearms or weapons through airports without the required authorization.
  3. Theft or Vandalism: Theft and property vandalism at the airport are prohibited and subject to legal penalties.
  4. Disorderly Conduct: It is forbidden to act in a way that jeopardizes the safety and tranquility of others by being disruptive or chaotic.
  5. Smuggling: Smuggling goods or products through Copa Airlines PEI Terminal without authorization is a criminal act. 
  6. Fraudulent Activities: It is against the law to commit fraudulent acts like identity theft or document falsification.
  7. Trespassing: It is illegal to trespass on airport property or enter restricted areas without permission.

List of All Copa Airlines Terminals Worldwide

Copa Airlines PEI Matecana International Airport Location Map

Frequently Asked Questions

From Matecana, where can I take nonstop flights with Copa Airlines?

With Copa Airlines, you may take a direct flight to Panama City.

Is there a duty-free store at Matecana International Airport? 

The duty-free store 3Sixty Duty Free & More operates at Copa Airlines PEI Terminal is indeed open.

Has a VIP lounge been established at Matecana International Airport?

Sure, there is a VIP lounge on the third floor of Matecana International Airport run by Avianca.

Is free Wi-Fi available at Matecana International Airport? 

Yes, travelers can use the free Wi-Fi at Matecana International Airport. 

Do ATMs are available at Matecana International Airport? 

Yes, travelers can use the ATMs at Copa Airlines Matecana International Airport. 

Is there parking available at Matecana International Airport? 

Yes, there are parking lots at Matecana International Airport close to the terminal building.

What coffee shops are there at Matecana International Airport? 

It is true that passengers can use the cafés at Matecana International Airport, such as Súper Volare Cafeteria and Dunkin’ Donuts Aeropuerto Matecana.

Are there any charging outlets for electronics at Matecana International Airport? 

 Yes, travelers can use the electrical gadget charging station at Matecana International Airport. 

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